Reference

What You Agree To When You Use pg777

These terms cover your rights and our obligations when you open an account, make deposits via JazzCash, Easypaisa or Raast, and access the lobby. Access is available where local law in Pakistan permits, so read this before you start.

Account ConditionsDeposit & Withdrawal RulesPakistan EligibilityData & PrivacyDispute Process
pg777 What You Agree To When You Use pg777
HOW WE HANDLE THIS

Data, Security and Account Integrity

Data We Hold

We store only the account data needed to run your wallet, verify withdrawals and comply with applicable rules. We do not sell your details or share them with unrelated third parties.

Cookie Use

Cookies keep your session active across mobile and desktop visits. You can manage cookie preferences in your browser settings; blocking session cookies may affect how the lobby loads on your device.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. Withdrawal requests trigger an additional wallet-confirmation step, matched against your JazzCash, Easypaisa or Raast details on file.

Data Retention and Changes

Account data is retained for as long as your account is active and for a period after closure as required by applicable rules. To request a correction or deletion, contact support via live chat or email.

LEGAL CONTACT PATHS

Reach Us on a Legal or Account Matter

Team online

Live Chat

Start a live chat session directly from the pg777 lobby. Use this for urgent account queries, withdrawal holds or any request to review a transaction decision.

Email Support

For formal legal requests — account closures, data access queries, dispute submissions — email our support team. We respond to written requests in order of receipt.

Account Help Centre

The Help Centre inside your account covers wallet verification steps, JazzCash and Easypaisa deposit queries, and account condition questions you can resolve without waiting for an agent.

Common Legal and Account Policy Questions

If your question is not covered here, use live chat or email. These answers reflect our current account conditions for Pakistan-based access.

Access depends on local law and the region you are in. It is your responsibility to confirm that online gaming is permitted where you are located before opening an account.

We hold your registered mobile number, wallet identifiers for JazzCash, Easypaisa or Raast, transaction history and any identity documents you submitted for withdrawal verification.

Yes. Submit a written request through live chat or email. We will confirm receipt and process it in line with applicable data rules. Account closure requests follow the same path.

Verification holds protect your account. If the wallet details on a withdrawal request do not match your registered JazzCash, Easypaisa or Raast account, we pause it and contact you to confirm.

Email our support team with your account number, the transaction reference and a short description. We review disputes in the order they arrive and respond in writing.

We update these terms when our policies or account conditions change. We notify you via the contact details on your account before changes take effect, so keep your mobile number current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.